CONDO INFORMATION

Contents

Important Information

  • Check-in is at 4:00 PM and Check-out is at 10:00 AM — we have an 08:00 check in time.

  • Please turn off A/C and all ceiling fans when leaving the unit.

  • Please maintain the unit during your stay to avoid an additional cleaning charge.

  • Please leave your refrigerator dials set on the medium (halfway) setting for both the freezer and the fridge.

  • Please remove and deposit all trash daily into dumpster/recycling bins located in the parking lot.

  • Please do not hang wet towels/clothes on chairs or lanai railing.

  • Please refrain from sitting on sofa cushions with sun tan oil.

  • Please rinse off all sand before entering unit.

  • Please dispose of all food items in the fridge.

  • Supplies:

    • Your unit is supplied with a starter kit which includes laundry detergent, dish washer liquid, dish soap, trash bags, paper towels and toilet tissue.

    • You will need to replace them as you need them throughout your stay.

    • Your unit is also equipped with sufficient bath towels, beach towels, hand towels, dish towels and wash cloths.

    • Please utilize laundry facilities or the washer/dryer within your unit, to wash them as you need them.

  • ASSOCIATION OFFICE HOURS: The office is open from 8 am-12 pm (noon) and 1-3 pm Monday - Friday. Contact your rental agent if you have questions or problems within your unit. For grounds emergencies, call the Resident Manager (RM) at (808) 264-0002.

  • PARKING: ALL vehicles must be registered upon arrival - find Parking Permit Forms (pink) to the left of the Association Office and display permit as instructed. Only one vehicle per condo may park on-site - additional vehicles must be parked off-site. Resident Reserved Parking is for permanent residents.

  • LANAI (PORCH/PATIO): Per association rules, do not hang towels, bathing suits, or any items on the railings. As a courtesy to those below, do not shake off or throw items over railings or sweep debris off lanais.

  • QUIET HOURS: 10 pm until 8 am. Please always be considerate of others and be aware that your voice carries across the entire complex: lanais, courtyard, beach, pool, and parking lot. No noisy work projects are to be done on Sunday. No events can be held on property without 48 hours' notice to RM. Please contact RM for scheduling and rules.

  • SEAWALL & BEACH ACCESS: For your safety, stay behind the fence at the seawall's edge and do not stand, walk, or sit on the seawall. We recommend you safely access the beach from Haycraft Park at the east end of Hau'oli Street.

  • LAWN FURNITURE: For use on lawn only, and never to be used on the beach or lanais. Lawn furniture cannot be reserved. Please return all lawn furniture to the holding area after use, or before 9 pm. Do not move the BBQ patio area chairs and/or tables from the tiled area.

  • POOL RULES: The pool is open from 9 am until 9pm. No Diving! Please read all posted signs both outside and inside of the enclosure. No lifeguard on duty! Adult supervision is required at all times. Adults are always responsible for the actions, behavior, and well-being of minors. No nudity, glass, or food in the pool area. No climbing on the waterfall. No toys, balls, air floats, boogie boards, surf boards, or diving fins are permitted in the pool. Eye goggles and snorkel masks are allowed. Water wings, noodles, and life jackets are acceptable. No Diving from the pool Deck! Please, be respectful and use common sense when the pool is busy.

  • COURTYARD. COMPLEX AND PLAY AREA RULES: For enjoyment of all visitors, no games are allowed on the complex property, including (but not limited to) volleyball, football, baseball, soccer, kickball, paddleball, or frisbee. No scooter use or skateboarding is allowed on the property. All games may be played off the property, on the beach, or at Haycraft Park at the east end of Hau'oli Street.

INTERNET: CONNECTION ISSUES

Reboot your modem/router manually:

  • Reset your modem by unplugging the power cable from the modem (and the router if you are using one).

  • Wait approximately one minute for the modem to reset.

  • Plug in your modem first, and then your router. If you are using a router, allow about two minutes for the router to "sync" (i.e., reconnect) with the modem.

  • Wait for lights to stop blinking on the modem (and wireless router if you have one).

  • If you are connecting via wireless, make sure you’re within range of your wireless router and that the wireless connection on your computer is turned ON.

Verify connections:

  • Verify that one end of the coaxial cable is securely connected to the wall outlet and the other end is securely connected to the modem.

  • Verify that the power cord is securely connected.

  • Verify that one end of the Ethernet cable is securely connected to the modem's Ethernet port. Verify that the other end is securely connected to the computer's Ethernet port.

  • If using a router, verify that the Ethernet cable is securely connected to the router's Internet, WAN or modem port.

Note:

  • Your wifi name and password may have reverted back to factory settings, information will be listed on the backside of modem.

  • If you continue to have problems, please contact Motorola wifi/modem: Spectrum 1-808-643-2100 Pace wifi/modem: Hawaiian Telcom 1-877-482-2211

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